Senior ServiceNow Technical Architect (CTA) – Remote

Cognizant; Barcelona; Remote; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Restaurant tickets

Permanent contract

Gympass and nursery tickets

Referral bonus

Competitive salary

Job summary

Cognizant is seeking a Senior ServiceNow Technical Architect (CTA) to own the end-to-end technical architecture of the ServiceNow platform for top-tier clients. This senior leadership role requires deep platform mastery and the ability to translate complex business objectives into scalable, secure architectural solutions.

The position offers fully remote work in Spain with global exposure and strong growth potential.

Qualifications

• CTA is mandatory.
• 8+ years hands-on ServiceNow design/implementation experience.
• 3–5 years as Platform/Enterprise Architect.
• Expert in HAM, SAM, ITSM, ITOM.
• Proficiency in security (ACLs, encryption) and scripting (JavaScript, GlideScript).
• Hands-on with Flow Designer, NOW Experience, Service Portal, ATF, Integration Hub, NowAssist, NowCreate.
• Led large-scale, global ServiceNow deployments.
• CAD and CIS certifications desired; TOGAF/ITIL familiarity; Agile/DevOps exposure.
• Fluent English; Dutch/Spanish a plus.

Responsibilities

• Own end-to-end technical architecture of the ServiceNow platform across modules.
• Lead HLD/LLD design for complex, multi-instance deployments.
• Translate business objectives into architectural blueprints.
• Ensure data model alignment including CSDM across environments.
• Govern design authority and development with governance processes.
• Enforce best practices, standards, and minimize technical debt.
• Conduct risk assessments and ensure security/regulatory compliance.
• Design secure, high-performance integrations using REST/SOAP and Integration Hub.
• Govern data model, CMDB, and CSDM data integrity.
• Mentor architects, solutions and implementation teams.
• Present architecture and roadmaps to stakeholders; support pre-sales.

Skills

ServiceNow mastery

Security (ACLs)

JavaScript scripting

Data modelling

Integration frameworks

Flow Designer

NOW Experience

Service Portal

ATF

Integration Hub

NowAssist

NowCreate

HLD/LLD design

TOGAF/ITIL

Agile/DevOps

Education

Certified Application Developer (CAD)

CIS certifications (ITSM, HRSD, ITOM)

Tools

Flow Designer

NOW Experience

Service Portal

ATF

Integration Hub

NowAssist

NowCreate

Job description

Cognizant is seeking a Senior ServiceNow Technical Architect (CTA) to own the end-to-end technical architecture of the ServiceNow platform for top-tier clients. This senior leadership role requires deep platform mastery and the ability to translate complex business objectives into scalable, secure architectural solutions.

The position offers fully remote work in Spain with global exposure and strong growth potential.