Senior ServiceNow CTA Architect — Remote Spain

Cognizant

Bellprat

Remote

EUR 90,000 - 130,000

Full time

2 days ago

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Job summary

Cognizant is seeking a Senior ServiceNow Technical Architect (CTA) to own end-to-end architectural leadership for the ServiceNow platform. You will guide multi-site deployments, define HLDs/LLDs, and translate business needs into scalable architectural blueprints.

This role emphasizes security, data governance, and high-performance integrations across global environments. Fluent English required; DAO governance, TOGAF familiarity, and Agile/DevOps experience are valued.

Qualifications

8+ years of hands-on ServiceNow experience in design, development, and implementation.
3–5 years as Platform or Enterprise Architect.
Expertise across HAM, SAM, ITSM, ITOM, and core ServiceNow.
Security: ACLs, encryption; scripting; data modelling; integration frameworks.
Flow Designer, NOW Experience, Service Portal, ATF, Integration Hub, NowAssist, NowCreate.
Leading large-scale, global ServiceNow deployments.
CAD and CIS certifications desired (ITSM, HRSD, ITOM).
Familiarity with TOGAF and ITIL processes; Agile/DevOps for platform development.
Fluent English; Dutch/Spanish a plus.

Responsibilities

Own the end-to-end technical architecture of the ServiceNow platform across modules.
Lead the design of High-Level Designs (HLDs) and Low-Level Designs (LLDs) for complex ServiceNow implementations including multi-instance, global and highly integrated environments.
Translate strategic business objectives into architectural blueprints.
Apply cross-functional module knowledge to ensure data model alignment including CSDM.
Define governance processes including Design Authority Board reviews for major changes.
Enforce best practices and minimize technical debt; keep platform evergreen.
Conduct risk assessments and provide architectural assurance aligned to security and data governance.
Design secure, high-performance integrations using REST/SOAP and Integration Hub.
Govern data model, CMDB, and CSDM; ensure data integrity.
Act as escalation point for architecture, performance, and security challenges.
Coach and mentor Solution Architects and Developers.
Present strategies and roadmaps to technical teams and executives.
Support pre-sales: scoping, estimates, statements of work.