Senior ServiceNow Engineer — Remote Spain/Portugal

Cognizant; Valladolid; Remote; EUR 75,000 - 110,000; Full time

Benefits offered by this job

Restaurant tickets

Permanent contract

Flexible benefits: Gympass and nursery

Referral bonus

Competitive salary and bonuses

Job summary

Cognizant is seeking a Senior ServiceNow Technical Consultant to lead deployment of cloud-based ServiceNow solutions for top-tier clients. You will develop modules and web services, scope requirements, configure and customize the platform, and deliver high-quality solutions across the project lifecycle while working remotely from Spain.

Ideal candidates have 4+ years of hands-on ServiceNow experience, CSA certification, and CAD or CIS certifications, with strong JavaScript and ITIL/ITSM

Qualifications

• 4+ years hands-on ServiceNow development, configuration, and implementation across modules.
• ServiceNow CSA certification; CAD or CIS certifications desired.
• Strong scripting knowledge in JavaScript, GlideScript, HTML, CSS and web tech.
• Experience with CMDB, CSDM, and data import/transform maps.
• Experience integrating ServiceNow with SAP, Azure, AD, Teams, Snowflake, Power BI is a plus.
• Knowledge of ITIL and ITSM best practices; ITSM lifecycle understanding.
• Experience with Agile/DevOps in platform development and release management.

Responsibilities

• Perform core configuration and customization on ServiceNow: Business Rules, Client Scripts, UI Policies, UI Actions, ACLs.
• Design and develop custom apps, forms, lists, reports, and dashboards for client requirements.
• Create and optimize workflows, Flow Designer, and custom workflow activities for ITSM processes.
• Develop and maintain Service Portal using HTML, CSS, AngularJS and web tech.
• Implement and support integrations between ServiceNow and external systems via REST/SOAP and JDBC.
• Manage CMDB integrity and CS DM alignment with Transform Maps and Import Sets.
• Collaborate with consultants and analysts to translate requirements into technical designs.
• Conduct unit testing, support QA/UAT, manage code migration via Update Sets/CI/CD.
• Document designs, development logs and post-implementation guides clearly.
• Provide 2nd/3rd line support for ServiceNow incidents and enhancements.

Skills

ServiceNow

JavaScript

ITIL/ITSM

CSA/CAD or CIS

REST/SOAP

Integration Hub

DevOps/Agile

Communication

English fluency

Education

Software Engineering or Electronic Engineering degree

Tools

REST

SOAP

Integration Hub

JDBC

Job description

Cognizant is seeking a Senior ServiceNow Technical Consultant to lead deployment of cloud-based ServiceNow solutions for top-tier clients. You will develop modules and web services, scope requirements, configure and customize the platform, and deliver high-quality solutions across the project lifecycle while working remotely from Spain.

Ideal candidates have 4+ years of hands-on ServiceNow experience, CSA certification, and CAD or CIS certifications, with strong JavaScript and ITIL/ITSM