Senior ServiceNow Dev & Architect Manager - Hybrid

EY; Málaga; Hybrid; EUR 70,000 - 100,000; Full time

Job summary

EY GDS Spain in Malaga seeks a Senior ServiceNow Developer/Architect (Manager level) to implement, extend, and maintain ServiceNow solutions across IRM/GRC, HRSD, SecOps, CMS, and ITOM. You’ll translate business needs into scalable technical designs, collaborating with architects and stakeholders to deliver value.

Strong delivery experience, ITIL expertise, and CAD/CIS certifications are preferred. The role offers hybrid work arrangements and exciting global projects with leading brands.

Qualifications

• 4–5+ years of ServiceNow implementation experience.
• Proven development background delivering end-to-end ServiceNow projects.
• CAD and/or CIS ServiceNow certifications (preferred in IRM/ GRC, HRSD, SecOps or ITOM).
• Strong understanding of ITIL and enterprise service management concepts.
• Advanced English proficiency with fluent communication.

Responsibilities

• Develop, configure, and customize ServiceNow applications across modules (IRM/GRC, HRSD, SecOps, CMS, ITOM).
• Implement workflows, automation, business rules, integrations, and data models.
• Collaborate with leads to ensure scalable, maintainable solutions aligned to best practices.
• Refine requirements with stakeholders and translate into actionable tasks.
• Build/optimize UI policies, client scripts, scripts includes, integrations, and ACLs.
• Participate in code reviews, testing, and QA for reliable delivery.
• Support platform upgrades, performance improvements, and issue resolution.
• Implement dashboards, reporting and Performance Analytics.

Skills

ServiceNow development

ServiceNow architecture

Workflow design

Automation

Scripting (server/client)

Integrations (REST, SOAP, MID Server)

ITIL & ITSM

Stakeholder communication

Education

Bachelor’s or Master’s degree in technical or business field

Job description

EY GDS Spain in Malaga seeks a Senior ServiceNow Developer/Architect (Manager level) to implement, extend, and maintain ServiceNow solutions across IRM/GRC, HRSD, SecOps, CMS, and ITOM. You’ll translate business needs into scalable technical designs, collaborating with architects and stakeholders to deliver value.

Strong delivery experience, ITIL expertise, and CAD/CIS certifications are preferred. The role offers hybrid work arrangements and exciting global projects with leading brands.