Senior ServiceNow Architect & Solution Designer

Capgemini; Madrid; On-site; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Wide range of training and certifications

Flexibility in personal and professional life

Job summary

Capgemini is looking for a ServiceNow Architect in Madrid to lead technical engagements for ServiceNow IT and Risk & Security solutions. You will be responsible for designing solutions that align with business objectives and acting as a trusted advisor during sales cycles.

The ideal candidate has over 6 years of experience in ITSM and a strong understanding of the ServiceNow platform. This position offers growth opportunities within a diverse and ethical company.

Qualifications

• 6–8+ years of experience in ITSM, IT Operations, Risk, Security, or Governance.
• Strong expertise in ServiceNow platform architecture and modules.
• Experience in pre-sales, solution consulting, or technical sales roles.
• Solid understanding of ITIL and compliance frameworks.

Responsibilities

• Lead Architect & Solution technical engagements for ServiceNow IT and Risk & Security solutions.
• Define solution architectures, functional designs, and high-level implementation approaches.
• Act as a trusted advisor during sales cycles, workshops, and RFPs.
• Deliver tailored product demonstrations and proof-of-concepts.

Skills

ITSM, IT Operations, Risk, Security, or Governance expertise

ServiceNow platform architecture

Pre-sales or solution consulting experience

Fluent in English

Job description

Capgemini is looking for a ServiceNow Architect in Madrid to lead technical engagements for ServiceNow IT and Risk & Security solutions. You will be responsible for designing solutions that align with business objectives and acting as a trusted advisor during sales cycles.

The ideal candidate has over 6 years of experience in ITSM and a strong understanding of the ServiceNow platform. This position offers growth opportunities within a diverse and ethical company.