Remote ServiceNow Solutions Architect - ITSM & Integrations

Isg Personalmanagement; Madrid; Hybrid; EUR 90,000 - 120,000; Full time

Job summary

ISG is seeking a ServiceNow Solutions Architect in Madrid to lead enterprise-scale platform architectures and client success. You will drive design of ServiceNow processes, integrations, and applications with advanced expertise and provide technical leadership across teams.

In this role, you will mentor colleagues, aid in pre-sales, and present architectures to clients. The position offers remote/hybrid flexibility within Spain or EU mobility and competitive compensation.

Qualifications

• Minimum 6 years of hands-on ServiceNow experience.
• CSA certification is mandatory.
• 3+ CIS certifications + CAD (desired); CTA certification (desired).

Responsibilities

• Lead the design of ServiceNow processes, integrations, and apps with advanced platform expertise.
• Provide technical leadership, mentor junior staff, and collaborate on simple, elegant solutions.
• Present architectures to project teams and stakeholders; lead workshops and client consultations.
• Support pre-sales (scoping, estimates, SOWs) and enterprise implementations.
• Establish architectural standards and best practices aligned with ITIL.

Skills

ServiceNow Expert

Stakeholder Communication

Team Leadership

Tools

ServiceNow

REST API

SOAP API

ITIL

Job description

ISG is seeking a ServiceNow Solutions Architect in Madrid to lead enterprise-scale platform architectures and client success. You will drive design of ServiceNow processes, integrations, and applications with advanced expertise and provide technical leadership across teams.

In this role, you will mentor colleagues, aid in pre-sales, and present architectures to clients. The position offers remote/hybrid flexibility within Spain or EU mobility and competitive compensation.