Senior Key Account Lead - Madrid (Hybrid)

Delivery Hero; Madrid; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid working model (Madrid)

Job summary

Glovo, part of the Delivery Hero Group, seeks a Senior Key Account Manager for Spain based in Madrid. You will own a portfolio of major national accounts, managing relationships, commercial agenda, and day-to-day execution in a fast-paced, hybrid environment.

You will lead business reviews, track performance, and coordinate with Finance, Operations, Ads, and Marketing to deliver on commitments, while identifying growth opportunities and presenting structured proposals.

Qualifications

• Commercial acumen to build a case and drive outcomes in high-value relationships (transparent, data-informed).
• Strong communication: clear, structured, persuasive, adaptable to senior stakeholders.
• Structured and reliable: can manage demanding workloads with attention to detail.
• Comfortable with data: able to read dashboards and extract relevant insights for arguments.
• 7+ years in senior account management or client-facing roles, with track record of commercial outcomes.
• Proficiency in Spanish and English, written and spoken.

Responsibilities

• Own the relationship with major national accounts and be the primary contact for the portfolio.
• Lead business reviews end-to-end with clear narratives, data-backed plans, and concrete actions.
• Monitor performance across key metrics and recommend adjustments when needed.
• Execute the commercial agenda through promotions, advertising commitments, and marketing initiatives.
• Coordinate cross-functionally to ensure commitments to partners are delivered (billing, operations, campaigns).
• Build structured proposals and investment cases to support growth conversations.

Skills

Commercial acumen

Strong communication

Structured and reliable

Data-driven

+7 years experience

Spanish & English

Job description

Glovo, part of the Delivery Hero Group, seeks a Senior Key Account Manager for Spain based in Madrid. You will own a portfolio of major national accounts, managing relationships, commercial agenda, and day-to-day execution in a fast-paced, hybrid environment.

You will lead business reviews, track performance, and coordinate with Finance, Operations, Ads, and Marketing to deliver on commitments, while identifying growth opportunities and presenting structured proposals.