Senior Customer Success Manager - Travel API Platform

Nuitée; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading travel technology firm in Spain is seeking a Mid-Senior level professional to drive customer performance and adoption. You will be responsible for monitoring key performance metrics and collaborating with operations and product teams. The ideal candidate has over 5 years of experience in scaling customers in an API or SaaS environment, with strong analytical and project management skills. Join us to redefine the travel industry through innovative technology.

Servicios

World-Class Backing

Massive Market Opportunity

Bootstrapped Resilience

Formación

• At least 5+ years of scaling strategic customers.
• Ability to interpret complex data sets for actionable strategies.
• Experience in an API, SaaS, or travel business.

Responsabilidades

• Act as primary operational contact with customers.
• Drive product adoption and engagement.
• Monitor performance and growth forecasts for accounts.

Conocimientos

Analytical skills

Project management

Customer relationship management (CRM)

Team collaboration

Data analytics tools

Descripción del empleo

A leading travel technology firm in Spain is seeking a Mid-Senior level professional to drive customer performance and adoption. You will be responsible for monitoring key performance metrics and collaborating with operations and product teams. The ideal candidate has over 5 years of experience in scaling customers in an API or SaaS environment, with strong analytical and project management skills. Join us to redefine the travel industry through innovative technology.