Seaside Resort Operations Lead

Hapimag AG; Palma; On-site; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Staff accommodation

Resort holidays

Holiday discounts

Job summary

Hapimag AG in the Mallorca region seeks a passionate leader to manage the entire resort, overseeing operations from reception to housekeeping and technical services. You will work with the Resort Manager to ensure budgets are met and targets achieved while developing the department heads and staff under your supervision.

You will ensure high standards of service, coordinate administrative processes, and contribute to turnover growth across outlets, including F&B and hospitality teams, with a

Qualifications

• Vocational training in the hotel or catering industry.

Responsibilities

• Manage the entire resort together with the Resort Manager, including budget planning and achieving targets.
• Lead and develop the Head of Department team and the approximately 110 staff members.
• Oversee the smooth running of the resort's restaurant serving exclusive, fresh and regional cuisine.
• Ensure compliance with standards and continuously improve work processes, including staff rota plans.

Skills

Leadership

Budgeting

Operations management

Staff development

Communication

Guest service orientation

Education

Vocational training in hotel or catering industry

Tools

SIHOT

Job description

Hapimag AG in the Mallorca region seeks a passionate leader to manage the entire resort, overseeing operations from reception to housekeeping and technical services. You will work with the Resort Manager to ensure budgets are met and targets achieved while developing the department heads and staff under your supervision.

You will ensure high standards of service, coordinate administrative processes, and contribute to turnover growth across outlets, including F&B and hospitality teams, with a