Hotel Receptionist Full-Time

Campdemar; Andrach; On-site; EUR 21,000 - 27,000; Full time

Benefits offered by this job

Health insurance covered by employer

Accommodation assistance on arrival

Staff discounts on online platforms

Discounted staff rates for stays at aff

Job summary

Camp de Mar Hotel & Resort in Andratx on Mallorca is seeking a motivated Receptionist to join our international front desk team. This full-time role places you at the heart of guest relations, ensuring every visitor enjoys a memorable stay on the island.

You will greet guests, manage check-ins/outs, advise on island activities, handle inquiries, and coordinate with housekeeping, maintenance and F&B. Fluency in German plus English and Spanish, previous front desk experience, and a guest‑oriented

Qualifications

• Experience at a hotel front desk or guest relations.
• Very good spoken and written German; good English and Spanish.
• Passion for hospitality and guest-oriented service.
• Reliable team player with strong communication.

Responsibilities

• Greet guests, check-in/out, and provide hotel introduction.
• Manage front desk operations, calls, and admin tasks.
• Advise guests on island activities and local sights.
• Handle guest feedback and complaints with management.
• Process individual reservations and assist group bookings.
• Coordinate with housekeeping, maintenance, and F&B.

Skills

German fluency

English

Spanish

Front desk experience

Hospitality mindset

Job description

Are you looking for an exciting hospitality role on the sunny island of Mallorca? The Camp de Mar Hotel & Resort in Andratx is looking for a motivated and welcoming Receptionist to join its international front desk team. Located in the picturesque southwest of Mallorca, right next to Port d'Andratx, embedded in an 18-hole golf course and just 250 meters from the Mediterranean beach, this full-time role offers you an inspiring workplace where work and island lifestyle come together naturally.

In your day-to-day work at the front desk, you will be the heart of guest relations and ensure every visitor enjoys an unforgettable stay on Mallorca.

Your key responsibilities include:

• Welcoming guests with seamless check-in and check-out procedures, rooming, and providing a comprehensive hotel introduction on arrival
• Handling daily front desk operations, phone calls, and administrative correspondence
• Advising guests on island activities, local sights, excursions, and handling all individual inquiries with care
• Managing guest feedback and complaints professionally in close cooperation with the Guest Relations Management and hotel direction
• Processing individual reservations and supporting group booking arrangements
• Coordinating smoothly with other hotel departments such as housekeeping, maintenance, and food & beverage

What you bring to the team:

• Very good spoken and written German skills, combined with solid communication skills in English and Spanish
• Initial professional experience at a hotel front desk or in guest relations
• Passion for hospitality and a dedicated, guest-oriented mindset
• A positive presence, excellent communication skills, and high reliability
• Team spirit, personal commitment, and a strong sense of quality

What the resort offers you:

• A warm, supportive corporate culture within an experienced international team
• Clear professional growth and career development opportunities across the entire hotel group
• An attractive working environment in Mallorca combining professional challenges and island leisure
• Supplementary company health insurance fully covered by the employer
• Attractive corporate benefits with discounts on various online shopping platforms
• Discounted staff rates for overnight stays in partner hotels worldwide
• Initial accommodation support on the island upon arrival, subject to availability