Rental Sales Pro: Elevate Service & Maximize Sales

europcar; Santiago de Compostela; On-site; EUR 18,000 - 24,000; Full time

Job summary

Europcar Mobility Group is seeking a Rental Sales Agent in Spain to deliver exceptional service and maximize sales at the counter. You will be the first point of contact for customers, handling reservations, processing rental agreements, and promoting add-ons to enhance the rental experience.

Ideal candidates combine a sales mindset with strong customer service skills, and the ability to meet targets in a fast-paced environment. This entry-level role offers growth within a global mobility leader.

Qualifications

• Experience in a dynamic retail or hospitality environment is preferred.
• Ability to promote optional coverage products, vehicle upgrades, and add-ons.
• Strong communication and persuasive selling skills.
• Proactive in identifying customer needs and resolving objections.

Responsibilities

• Handle reservations and process rental agreements accurately and professionally.
• Welcome customers at the counter and deliver an exceptional service experience.
• Maximize sales by offering coverage products, upgrades, and extra services while ensuring compliance.
• Use consultative selling techniques to highlight product features and benefits.
• Adhere to rental policies and procedures for smooth transactions.
• Assist customers by identifying additional services to enhance their rental.
• Provide outstanding service at all stages of the rental process.
• Support branch operations with additional duties as requested by management.

Skills

Sales background

Product expertise

Customer service

Targets oriented

Attention to detail

Team player

Job description

Europcar Mobility Group is seeking a Rental Sales Agent in Spain to deliver exceptional service and maximize sales at the counter. You will be the first point of contact for customers, handling reservations, processing rental agreements, and promoting add-ons to enhance the rental experience.

Ideal candidates combine a sales mindset with strong customer service skills, and the ability to meet targets in a fast-paced environment. This entry-level role offers growth within a global mobility leader.