Rental Sales Specialist – Elevate Service & Upsell

Europcar; España; Hybrid; EUR 19,000 - 27,000; Full time

Job summary

Europcar Mobility Group in Spain is seeking a Rental Sales Agent to deliver exceptional service and maximize sales. You will handle reservations and rental agreements with accuracy while ensuring every customer is welcomed and treated with respect.

The role focuses on maximizing sales opportunities by offering optional coverage products, vehicle upgrades, prepaid options and add-ons, while maintaining 100% policy compliance.

Qualifications

• Sales experience in a dynamic, fast-paced environment.
• Ability to offer optional coverage products, vehicle upgrades, and additional services.
• Strong customer service and professional communication.
• Sales-driven with a track record of meeting/exceeding targets.
• Ability to work efficiently and maintain attention to detail.

Responsibilities

• Handle reservations and rental agreements accurately and professionally.
• Ensure every customer is welcomed and treated with respect, delivering exceptional service.
• Maximize sales opportunities by offering optional coverage products, upgrades, and add-ons.
• Build rapport with customers using open-ended questions and overcome objections.
• Adhere to rental policies and procedures for compliant transactions.
• Assist customers by identifying additional services to enhance the rental experience.
• Support branch operations as requested by management.

Skills

Sales experience

Upselling

Customer service

Target driven

Fast-paced environment

Job description

Europcar Mobility Group in Spain is seeking a Rental Sales Agent to deliver exceptional service and maximize sales. You will handle reservations and rental agreements with accuracy while ensuring every customer is welcomed and treated with respect.

The role focuses on maximizing sales opportunities by offering optional coverage products, vehicle upgrades, prepaid options and add-ons, while maintaining 100% policy compliance.