Rental Sales Pro: Elevate Service & Upsell

Europcar IB S.A.; Gijón; On-site; EUR 18,000 - 24,000; Full time

Job summary

Europcar Mobility Group in Gijón is seeking a Rental Sales Agent to deliver outstanding service and maximize rental sales. You will be the first contact for customers, handling reservations, processing agreements, and presenting optional coverages and upgrades.

You should be sales-driven with strong customer service skills, able to overcome objections, and work efficiently in a fast-paced environment. The role offers growth opportunities within a global mobility leader.

Qualifications

• Sales background in a dynamic environment.
• Skilled in offering optional coverage products and upgrades.
• Strong customer service and professional communication.
• Sales-driven attitude focused on targets.
• Able to communicate clearly and overcome objections.

Responsibilities

• Handle reservations and process rental agreements with accuracy.
• Welcome customers and deliver an exceptional service experience.
• Maximize sales by offering coverage products, upgrades, and add-ons.
• Use effective sales techniques and overcome objections.
• Adhere to rental policies and ensure compliant transactions.
• Assist customers by suggesting additional services for a better rental.
• Provide service excellence and ensure customer satisfaction at every stage.
• Support branch operations as needed by management.

Skills

Sales background

Product expertise

Customer service

Sales-driven

Communication skills

Job description

Europcar Mobility Group in Gijón is seeking a Rental Sales Agent to deliver outstanding service and maximize rental sales. You will be the first contact for customers, handling reservations, processing agreements, and presenting optional coverages and upgrades.

You should be sales-driven with strong customer service skills, able to overcome objections, and work efficiently in a fast-paced environment. The role offers growth opportunities within a global mobility leader.