Rental Sales Pro — Elevate Service & Sales

Europcar España; Madrid; Presencial; EUR 19.000 - 23.000; Jornada completa

Descripción de la vacante

Europcar España is seeking a Rental Sales Agent in Madrid to deliver excellent customer service and maximize sales. You will be the first contact for customers, processing reservations and rental agreements with accuracy while promoting optional coverage and upgrades.

Ideal candidates have a sales-driven mindset, strong communication skills, and the ability to work quickly in a busy environment, ensuring a smooth rental experience and high customer satisfaction.

Formación

• Proven sales experience in a dynamic, fast-paced environment.
• Strong customer service orientation with professional communication.
• Ability to identify and act on upselling opportunities in a retail/rental setting.

Responsabilidades

• Handle reservations and rental agreements with accuracy.
• Welcome customers and deliver exceptional service from start to finish.
• Maximize sales by offering coverage products, upgrades, and services while maintaining policy compliance.
• Build rapport and address objections to close sales.

Conocimientos

Sales experience

Customer service

Upselling

Communication

Descripción del empleo

Europcar España is seeking a Rental Sales Agent in Madrid to deliver excellent customer service and maximize sales. You will be the first contact for customers, processing reservations and rental agreements with accuracy while promoting optional coverage and upgrades.

Ideal candidates have a sales-driven mindset, strong communication skills, and the ability to work quickly in a busy environment, ensuring a smooth rental experience and high customer satisfaction.