Rental Sales Agent: Elevate Service & Drive Sales

Europcar IB S.A.; Granada; On-site; EUR 18,000 - 27,000; Full time

Job summary

Europcar Mobility Group is seeking a motivated Rental Sales Agent in Granada, Spain. You will be the first contact for customers, ensuring a seamless rental experience and driving sales through upselling of optional coverage, upgrades and additional services.

You will handle reservations, process rental agreements, and deliver exceptional service while maintaining accuracy and compliance with company policies. Join a dynamic team focused on customer satisfaction and growth.

Qualifications

• Proven sales experience in fast-paced environments.
• Ability to upsell optional coverage, upgrades and add-ons.
• Strong focus on delivering exceptional customer service.
• Excellent communication and relationship-building skills.
• Detail-oriented with accurate transaction handling.

Responsibilities

• Handle reservations and rental agreements accurately.
• Welcome customers and deliver an exceptional service experience.
• Maximize sales by offering add-ons and upgrades to every customer.
• Use effective sales techniques to overcome objections and close sales.
• Follow rental policies and ensure compliant transactions.
• Identify additional services to enhance the rental experience.
• Provide service excellence and customer satisfaction at all stages.
• Support branch operations as needed.

Skills

Sales background

Product knowledge

Customer service

Negotiation

Job description

Europcar Mobility Group is seeking a motivated Rental Sales Agent in Granada, Spain. You will be the first contact for customers, ensuring a seamless rental experience and driving sales through upselling of optional coverage, upgrades and additional services.

You will handle reservations, process rental agreements, and deliver exceptional service while maintaining accuracy and compliance with company policies. Join a dynamic team focused on customer satisfaction and growth.