Rental Sales Specialist: Elevate Customer Experience

Goldcar Spain S.L.U; Santiago de Compostela; On-site; EUR 21,000 - 27,000; Full time

Job summary

Europcar Mobility Group is seeking a Rental Sales Agent to deliver exceptional service and maximize sales at our network and stations team. You will be the first point of contact for customers, handling reservations and rental agreements with accuracy, while promoting optional coverage and upgrades.

This entry-level counter role combines service excellence with sales targets in a fast-paced rental environment across Spain.

Qualifications

• Proven sales experience in a dynamic, fast-paced environment.
• Skilled in offering optional coverage products, vehicle upgrades, and additional services.
• Strong customer service skills and the ability to communicate professionally.
• A sales-driven attitude with a focus on meeting and exceeding targets.
• Ability to work efficiently in a fast-paced, customer-focused environment.

Responsibilities

• Handle reservations and process rental agreements with accuracy and professionalism.
• Ensure every customer is welcomed and treated with respect, providing an exceptional level of service from start to finish.
• Maximize sales opportunities by consistently offering coverage products, upgrades, and additional services to every customer, ensuring 100% compliance.
• Utilize effective sales techniques by building rapport, emphasizing features and benefits, and overcoming objections.
• Adhere to all rental policies and procedures to ensure smooth and compliant transactions.
• Assist customers by identifying any additional services or products that may enhance their rental experience.
• Provide unmatched service excellence, ensuring full customer satisfaction at every stage of the rental process.
• Support branch operations by performing additional duties as requested by management.

Skills

Sales background

Product expertise

Customer service

Communication

Proof of sales targets

Job description

Europcar Mobility Group is seeking a Rental Sales Agent to deliver exceptional service and maximize sales at our network and stations team. You will be the first point of contact for customers, handling reservations and rental agreements with accuracy, while promoting optional coverage and upgrades.

This entry-level counter role combines service excellence with sales targets in a fast-paced rental environment across Spain.