Remote Service Assurance & Certification Engineer
Airbus
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Job summary
NTT DATA is seeking a Networking Remote Field Service Engineer (L1) to join our team. This entry level engineering role delivers remote technical support to clients by identifying and resolving incidents, driving them to resolution, and ensuring alignment with service delivery processes.
You will work with service assurance tools, monitor incidents, document actions, and communicate effectively with users and colleagues to maintain high levels of service and customer satisfaction.
Job description
NTT DATA is seeking a Networking Remote Field Service Engineer (L1) to join our team. This entry level engineering role delivers remote technical support to clients by identifying and resolving incidents, driving them to resolution, and ensuring alignment with service delivery processes.
You will work with service assurance tools, monitor incidents, document actions, and communicate effectively with users and colleagues to maintain high levels of service and customer satisfaction.
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