Remote Robotics & AI Technical Service Specialist

Rise Data Labs; Badajoz; A distancia; EUR 30.000 - 79.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medtronic Incentive Plan (MIP)

Descripción de la vacante

Medtronic is seeking a Remote Technical Services Specialist for Surgical Robotics to support the Hugo system and DS1 platform. The role emphasizes clear communication with HCP, SUS, and FSE, plus remote diagnostics and occasional on-site visits across countries.

Qualified candidates hold an engineering degree and multiple years in robotics or motion control, with fluency in English, Portuguese, and Italian. Expect a competitive package and international exposure.

Formación

• Bachelor's or master's in biomedical/electrical/mechanical engineering with relevant experience.
• Fluency in Portuguese, English and Italian at advanced level (C1/C2).
• Experience with robotics or motion control in capital equipment.
• Strong organizational skills and ability to manage multiple tasks.

Responsabilidades

• Provide remote technical support for Hugo and DS1 to healthcare professionals and engineers.
• Escalate issues and coordinate field service when needed.
• Collaborate with other specialists to troubleshoot complex service requests.
• Own documentation and drive continuous improvement initiatives.
• Primarily remote work with occasional domestic and international onsite support.

Conocimientos

Excellent communication

Analytical and problem-solving

Highly organized

Ability to work in remote environments

Multinational collaboration

Educación

Bachelor's or Master's in biomedical engineering

Electrical engineering

Mechanical engineering

Medical degree with technical skills

Herramientas

Hugo robotic system

DS1 software

Motion control software

Descripción del empleo

Medtronic is seeking a Remote Technical Services Specialist for Surgical Robotics to support the Hugo system and DS1 platform. The role emphasizes clear communication with HCP, SUS, and FSE, plus remote diagnostics and occasional on-site visits across countries.

Qualified candidates hold an engineering degree and multiple years in robotics or motion control, with fluency in English, Portuguese, and Italian. Expect a competitive package and international exposure.