Remote Portuguese-Speaking B2B Support Pro in Greece

WW Talents; Alicante; Remote; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Relocation package

2 weeks nesting

International environment

Progressive training

Job summary

WW Talents is seeking a Portuguese-Speaking Customer Support Agent to provide first-line B2B support for global brands. You will assist business customers with printer troubleshooting, software questions, and order management via phone and email.

The role requires native-level Portuguese and at least B2 English, with a focus on independent remote work. Relocation support is offered, and the program includes structured onboarding and progressive training.

Qualifications

• Native-level or C1 proficiency in Portuguese.
• B2 English proficiency for training and internal communication.
• Excellent written communication and interpersonal skills.
• Good computer literacy and confidence using digital tools.

Responsibilities

• Provide Portuguese-speaking B2B customer service and support via phone and email.
• Assist customers with software-related inquiries and basic technical problems.
• Process and manage orders
• Document customer interactions and technical issues using CRM and ticketing systems
• Deliver professional, accurate, and solution-oriented customer support.
• Maintain high standards of customer satisfaction and service quality.

Skills

Portuguese (native)

English (B2)

Excellent communication

Customer service

Independent remote work

CRM familiarity

Tools

CRM systems

Ticketing systems

Job description

WW Talents is seeking a Portuguese-Speaking Customer Support Agent to provide first-line B2B support for global brands. You will assist business customers with printer troubleshooting, software questions, and order management via phone and email.

The role requires native-level Portuguese and at least B2 English, with a focus on independent remote work. Relocation support is offered, and the program includes structured onboarding and progressive training.