Remote Portuguese-Speaking B2B Support Specialist (Greece)

WW Talents; Salamanca; Teletrabalho; EUR 14 000 - 15 000; Tempo integral

Resumo da oferta

WW Talents is hiring a Portuguese-speaking Customer Support Agent to provide first-line B2B support for global brands. You will handle Portuguese-speaking inquiries via phone and email, assist with software-related questions, and process orders while documenting interactions in CRM.

Ideal candidates have Portuguese proficiency (native or C1) and B2 English; strong communication and problem-solving skills are required for delivering high-quality service in a fully remote, international

Qualificações

• Native-level or C1 proficiency in Portuguese.
• B2 English proficiency for training and internal communication.
• Excellent written communication and interpersonal skills.
• Strong problem-solving and customer service skills.

Responsabilidades

• Provide Portuguese-speaking B2B customer service and support via phone and email.
• Assist customers with software-related inquiries and basic technical problems.
• Process and manage orders.
• Document customer interactions and technical issues using CRM and ticketing systems.
• Deliver professional, accurate, and solution-oriented customer support.
• Maintain high standards of customer satisfaction and service quality.

Conhecimentos

Portuguese proficiency

English proficiency

Communication skills

Problem-solving

Customer service

Ferramentas

CRM

Ticketing systems

Descrição da oferta de emprego

WW Talents is hiring a Portuguese-speaking Customer Support Agent to provide first-line B2B support for global brands. You will handle Portuguese-speaking inquiries via phone and email, assist with software-related questions, and process orders while documenting interactions in CRM.

Ideal candidates have Portuguese proficiency (native or C1) and B2 English; strong communication and problem-solving skills are required for delivering high-quality service in a fully remote, international