Remote Portuguese-Speaking B2B Support Agent - Greece

WW Talents; Málaga; Remote; EUR 9.900 - 13.000; Vollzeit

Benefits dieser Stelle

Nest period

Structured onboarding

Professional development

International environment

Zusammenfassung

WW Talents is seeking a Portuguese-speaking Customer Support Agent to provide first-line B2B support for global brands. You will assist business customers with printer troubleshooting, software inquiries, and order processing via phone and email.

Working remotely from Greece, you will communicate effectively, document issues in CRM, and maintain high service quality. A relocation package supports your move as needed.

Qualifikationen

• Native-level or C1 proficiency in Portuguese.
• B2 English proficiency for training, internal communication, and knowledge base access.
• Excellent written communication and interpersonal skills.
• Good computer literacy and confidence using digital tools.
• Strong problem-solving, customer service, and business communication skills.
• Ability to work independently in a remote environment.

Aufgaben

• Provide Portuguese-speaking B2B customer service and support via phone and email.
• Assist customers with software-related inquiries and basic technical problems.
• Process and manage orders
• Document customer interactions and technical issues using CRM and ticketing systems
• Deliver professional, accurate, and solution-oriented customer support.
• Maintain high standards of customer satisfaction and service quality.

Kenntnisse

Portuguese language

English proficiency (B2)

Written communication

Customer service

Problem solving

Remote work ability

Jobbeschreibung

WW Talents is seeking a Portuguese-speaking Customer Support Agent to provide first-line B2B support for global brands. You will assist business customers with printer troubleshooting, software inquiries, and order processing via phone and email.

Working remotely from Greece, you will communicate effectively, document issues in CRM, and maintain high service quality. A relocation package supports your move as needed.