Remote Portuguese-Speaking B2B Support Agent (Greece)

WW Talents; Sevilla; Remote; EUR 15.000 - 18.000; Vollzeit

Benefits dieser Stelle

Relocation package

14-month gross salary

Performance bonus up to 10%

Zusammenfassung

WW Talents seeks a Portuguese-speaking Customer Support Agent to provide first-line B2B support for global brands. You will handle printer troubleshooting, software inquiries, technical issues, and orders via phone and email.

This remote role in Greece offers €1,045.72 gross/month (paid over 14 months) plus a performance bonus up to 10% and a relocation package. Typical schedule is Mon–Fri with occasional weekend shifts.

Qualifikationen

• Native-level or C1 in Portuguese; good English for training and internal comms.
• Experience in B2B customer support via phone and email.
• Ability to work remotely with discipline and autonomy.

Aufgaben

• Provide Portuguese-speaking B2B customer service and support via phone and email.
• Assist customers with software-related inquiries and technical problems.
• Process and manage orders
• Document customer interactions and technical issues using CRM and ticketing systems
• Deliver professional, accurate, and solution-oriented customer support.
• Maintain high standards of customer satisfaction and service quality.

Kenntnisse

Portuguese language proficiency

English proficiency

Customer service

Remote work capability

Communication skills

Tools

CRM software

Ticketing systems

Jobbeschreibung

WW Talents seeks a Portuguese-speaking Customer Support Agent to provide first-line B2B support for global brands. You will handle printer troubleshooting, software inquiries, technical issues, and orders via phone and email.

This remote role in Greece offers €1,045.72 gross/month (paid over 14 months) plus a performance bonus up to 10% and a relocation package. Typical schedule is Mon–Fri with occasional weekend shifts.