Remote Portuguese B2B Support Specialist — Greece

WW Talents; Barcelona; Remote; EUR 12,000 - 15,000; Full time

Benefits offered by this job

Relocation package

2-week nesting period

Training & development

International working environment

Job summary

WW Talents is seeking a Portuguese-speaking Customer Support Agent to provide first-line B2B assistance for global brands. You will handle printer troubleshooting, software inquiries, and order processing via phone and email.

Work remotely from Greece, with a 14-month salary paid monthly (€1,045.72 gross) plus a relocation package and up to 10% performance bonus. Typical schedule is Mon–Fri, with occasional weekend shifts; nesting period and ongoing training are provided.

Qualifications

• Native-level or C1 Portuguese required.
• B2 English for training and internal comms.
• Excellent written communication and interpersonal skills.
• Good computer literacy with digital tools.
• Strong problem-solving and customer service abilities.
• Ability to work independently in remote environment.

Responsibilities

• Provide Portuguese-speaking B2B customer service via phone and email.
• Assist customers with software-related inquiries and technical issues.
• Process and manage orders.
• Document interactions using CRM and ticketing systems.
• Deliver professional, solution-oriented support.
• Maintain high customer satisfaction and service quality.

Skills

Portuguese language

English language

Written communication

Problem solving

Customer service

Independent work

Tools

CRM systems

Ticketing systems

Job description

WW Talents is seeking a Portuguese-speaking Customer Support Agent to provide first-line B2B assistance for global brands. You will handle printer troubleshooting, software inquiries, and order processing via phone and email.

Work remotely from Greece, with a 14-month salary paid monthly (€1,045.72 gross) plus a relocation package and up to 10% performance bonus. Typical schedule is Mon–Fri, with occasional weekend shifts; nesting period and ongoing training are provided.