Remote Portuguese-Speaking B2B Support Agent (Greece)

WW Talents; Málaga; Remote; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Relocation package

Structured onboarding

Job summary

WW Talents in Greece is seeking a Portuguese-speaking Customer Support Agent to provide first-line B2B support for global brands.

You will handle printer/software-related questions, process orders, and document interactions using CRM tools, with a focus on customer satisfaction.

This role offers a remote work model within Greece, onboarding during nesting period, and a relocation package for eligible candidates.

Qualifications

• Native-level or C1 proficiency in Portuguese.
• B2 English proficiency for training, internal communication, and knowledge base access.
• Excellent written communication and interpersonal skills.
• Ability to work independently in a remote environment.

Responsibilities

• Provide Portuguese-speaking B2B customer service and support via phone and email.
• Assist customers with software-related inquiries and basic technical problems.
• Process and manage orders
• Document customer interactions and technical issues using CRM and ticketing systems
• Deliver professional, accurate, and solution-oriented customer support.
• Maintain high standards of customer satisfaction and service quality.

Skills

Portuguese speaking

English B2

Customer service

Communication

Independent remote work

Job description

WW Talents in Greece is seeking a Portuguese-speaking Customer Support Agent to provide first-line B2B support for global brands.

You will handle printer/software-related questions, process orders, and document interactions using CRM tools, with a focus on customer satisfaction.

This role offers a remote work model within Greece, onboarding during nesting period, and a relocation package for eligible candidates.