Portuguese B2B Support Specialist — Remote (Greece)

WW Talents; Salamanca; Teletrabalho; EUR 9900 - 13 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation package

Flight ticket

Hotel accommodation

Airport pick up

Real estate fee coverage

Resumo da oferta

WW Talents is seeking a Portuguese-Speaking Customer Support Agent to provide first-line B2B support for global brands. You will handle printer troubleshooting, software inquiries, and order management by phone and email from a remote setup.

Join a role that emphasizes independent work, English training, and growth opportunities within an international environment. A relocation package and structured onboarding support career development.

Qualificações

• Native-level or C1 proficiency in Portuguese.
• B2 English proficiency for training, internal communication, and knowledge base access.
• Excellent written communication and interpersonal skills.
• Good computer literacy and confidence using digital tools.
• Strong problem-solving, customer service, and business communication skills.
• Ability to work independently in a remote environment.

Responsabilidades

• Provide Portuguese-speaking B2B customer service and support via phone and email.
• Assist customers with software-related inquiries and basic technical problems.
• Process and manage orders
• Document customer interactions and technical issues using CRM and ticketing systems
• Deliver professional, accurate, and solution-oriented customer support.
• Maintain high standards of customer satisfaction and service quality.

Conhecimentos

Portuguese-speaking

English B2

Written communication

Customer service

Problem solving

Independent work

Ferramentas

CRM software

Ticketing systems

Descrição da oferta de emprego

WW Talents is seeking a Portuguese-Speaking Customer Support Agent to provide first-line B2B support for global brands. You will handle printer troubleshooting, software inquiries, and order management by phone and email from a remote setup.

Join a role that emphasizes independent work, English training, and growth opportunities within an international environment. A relocation package and structured onboarding support career development.