Remote Portuguese B2B Support Specialist in Greece

WW Talents; Madrid; Remote; EUR 10,000 - 13,000; Full time

Benefits offered by this job

Relocation package

Job summary

WW Talents is hiring a Portuguese-Speaking Customer Support Agent to provide first-line B2B support for global brands. You will handle printer troubleshooting, software inquiries, and order processing via phone and email.

Work remotely from Greece with a structured onboarding, 2-week nesting period, and ongoing training. Expect a professional development path in an international environment and a dynamic shift schedule.

Qualifications

• Native-level or C1 proficiency in Portuguese.
• B2 English proficiency for training, internal communication, and knowledge base access.
• Excellent written communication and interpersonal skills.
• Good computer literacy and confidence using digital tools.
• Strong problem-solving, customer service, and business communication skills.
• Ability to work independently in a remote environment.

Responsibilities

• Provide Portuguese-speaking B2B customer service and support via phone and email.
• Assist customers with software-related inquiries and basic technical problems.
• Process and manage orders
• Document customer interactions and technical issues using CRM and ticketing systems
• Deliver professional, accurate, and solution-oriented customer support.
• Maintain high standards of customer satisfaction and service quality.

Skills

Portuguese language proficiency

English proficiency

Customer support

Problem solving

Tools

CRM software

Job description

WW Talents is hiring a Portuguese-Speaking Customer Support Agent to provide first-line B2B support for global brands. You will handle printer troubleshooting, software inquiries, and order processing via phone and email.

Work remotely from Greece with a structured onboarding, 2-week nesting period, and ongoing training. Expect a professional development path in an international environment and a dynamic shift schedule.