Portuguese B2B Customer Support Specialist - Remote (Greece)

WW Talents; La Coruña; A distancia; EUR 12.000 - 15.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation package

Flight ticket

Hotel accommodation

Airport pickup

Real estate fee coverage

2 weeks nesting period

Independent within 6 months

Descripción de la vacante

WW Talents is seeking a Portuguese-speaking Customer Support Agent to deliver first-line B2B support for global brands. You will handle printer troubleshooting, software inquiries, and order processing via phone and email.

This remote role is based in Greece, with onboarding, a relocation package, and potential for growth. You will work a Monday–Friday schedule with occasional weekends and rotating shifts, aiming for full independence within six months.

Formación

• Native-level or C1 proficiency in Portuguese.
• B2 English proficiency for training, internal communication, and knowledge base access.
• Excellent written communication and interpersonal skills.
• Good computer literacy and confidence using digital tools.
• Strong problem-solving, customer service, and business communication skills.
• Ability to work independently in a remote environment.
• Customer-focused, professional, and solution-oriented mindset.

Responsabilidades

• Provide Portuguese-speaking B2B customer service and support via phone and email.
• Assist customers with software-related inquiries and basic technical problems.
• Process and manage orders
• Document customer interactions and technical issues using CRM and ticketing systems
• Deliver professional, accurate, and solution-oriented customer support.
• Maintain high standards of customer satisfaction and service quality.

Conocimientos

Portuguese (Native/C1)

English (B2)

Customer service

CRM/ticketing experience

Problem solving

Herramientas

CRM software

Ticketing systems

Descripción del empleo

WW Talents is seeking a Portuguese-speaking Customer Support Agent to deliver first-line B2B support for global brands. You will handle printer troubleshooting, software inquiries, and order processing via phone and email.

This remote role is based in Greece, with onboarding, a relocation package, and potential for growth. You will work a Monday–Friday schedule with occasional weekends and rotating shifts, aiming for full independence within six months.