Remote Online Dining Experience Host

Domestiko.Com; Mérida; Remote; EUR 30,000 - 42,000; Full time

Benefits offered by this job

Fully remote work

Performance bonuses

Professional development

Collaborative remote culture

Job summary

Domestiko.Com is seeking a dedicated Camarero/a de Sala to deliver exceptional remote dining experiences. You will manage online reservations, greet virtual guests, and coordinate with the virtual kitchen team to ensure smooth, high-quality service from your home office.

The role requires strong customer service skills, excellent communication, and proficiency with digital reservation tools, video conferencing, and online platforms.

Qualifications

• 2+ years in Camarero/a de Sala or similar customer-facing role in hospitality.
• Excellent written and verbal communication with a friendly and professional demeanor.
• Proficient with online tools, video conferencing, and reservation systems.
• Strong organizational skills and attention to detail.
• Able to work independently in a remote setting with reliable internet and a home office.
• Spanish fluency required; English a plus.

Responsibilities

• Manage online reservations and guest communications via digital platforms.
• Greet virtual guests and guide them through the online ordering and dining process.
• Coordinate with the culinary team to ensure timely virtual dining experiences.
• Address guest inquiries and resolve issues during virtual meals.
• Maintain records of guest interactions and feedback.
• Uphold service standards and brand image in all digital interactions.
• Collaborate with marketing on virtual event promotions.
• Develop new service protocols for remote dining.
• Ensure digital tools are used effectively to enhance guest experience.
• Contribute to team meetings with insights for service improvement.

Skills

Customer service

Communication

Time management

Remote work

Tools

Reservation systems

Video conferencing

Online platforms

Job description

Domestiko.Com is seeking a dedicated Camarero/a de Sala to deliver exceptional remote dining experiences. You will manage online reservations, greet virtual guests, and coordinate with the virtual kitchen team to ensure smooth, high-quality service from your home office.

The role requires strong customer service skills, excellent communication, and proficiency with digital reservation tools, video conferencing, and online platforms.