Remote Camarero/a de Sala — Virtual Dining Experience Lead

Domestiko.Com; Comunidad Valenciana; Remote; EUR 26,000 - 42,000; Full time

Benefits offered by this job

Fully remote work position

Competitive salary and bonuses

Professional development and training

Job summary

Domestiko.Com is seeking a dedicated Camarero/a de Sala to deliver outstanding virtual dining experiences from a home office. You will manage online reservations, greet virtual guests, and coordinate with the kitchen to ensure timely, high-quality service.

This fully remote role offers flexible hours, room for growth, and the chance to be part of a pioneering digital hospitality team. Ideal candidates have at least 2 years in hospitality, excellent communication skills, and proficiency with

Qualifications

• Minimum of 2 years of experience in hospitality in a customer-facing role.
• Proven ability to deliver outstanding customer service in a high-pressure environment.

Responsibilities

• Manage online reservations and guest communication via digital platforms.
• Greet virtual guests and guide them through the online ordering and dining process.
• Coordinate with the culinary team to ensure timely preparation and delivery of virtual dining experiences.
• Address guest inquiries and resolve any issues that may arise during their virtual meal.
• Maintain detailed records of guest interactions and feedback.
• Uphold service standards and ensure a positive brand image in all virtual interactions.
• Collaborate with the marketing team on promotional activities for virtual events.
• Assist in developing new service protocols for the evolving remote dining landscape.
• Ensure all digital tools and platforms are used effectively to enhance guest experience.
• Contribute to team meetings and share insights for continuous service improvement.

Skills

Hospitality experience

Customer service

Communication skills

Remote work

Reservation systems

Video conferencing

Time management

Spanish fluency

English advantageous

Tech-savvy

Tools

Online reservation tools

Video conferencing platforms

Guest management CRM

Job description

Domestiko.Com is seeking a dedicated Camarero/a de Sala to deliver outstanding virtual dining experiences from a home office. You will manage online reservations, greet virtual guests, and coordinate with the kitchen to ensure timely, high-quality service.

This fully remote role offers flexible hours, room for growth, and the chance to be part of a pioneering digital hospitality team. Ideal candidates have at least 2 years in hospitality, excellent communication skills, and proficiency with