Remote Virtual Dining Host & Guest Specialist

Domestiko.Com; Cantabria; Remote; EUR 18,000 - 30,000; Full time

Benefits offered by this job

Fully remote work

Flexible hours

Professional development

Job summary

Domestiko.Com is seeking a dedicated Camarero/a de Sala to deliver exceptional remote hospitality. This fully remote role manages online reservations, greets virtual guests, and coordinates with the virtual kitchen to create memorable online dining experiences from your home.

You will work with a proactive virtual team, ensuring high service standards, using digital tools, and supporting promotional virtual events while maintaining a professional, customer-focused approach.

Qualifications

• 2+ years in Camarero/a de Sala or similar customer-facing hospitality role.
• Excellent written and verbal communication, friendly and professional.
• Proficiency with online reservation systems and video conferencing tools.
• Strong organization and attention to detail in remote settings.
• Reliable internet and dedicated home office setup.

Responsibilities

• Manage online reservations and guest communication via digital platforms.
• Greet virtual guests and guide them through online ordering and dining.
• Coordinate with culinary team for timely virtual dining experiences.
• Resolve guest inquiries and issues during virtual meals.
• Maintain records of guest interactions and feedback.
• Collaborate with marketing on virtual events promotions.
• Develop new service protocols for remote dining.
• Ensure digital tools are used to enhance guest experience.
• Contribute to team meetings with insights for improvement.

Skills

Customer service

Communication

Organization

Independent work

Spanish fluency

Tools

Reservation systems

Video conferencing

Online communication tools

Job description

Domestiko.Com is seeking a dedicated Camarero/a de Sala to deliver exceptional remote hospitality. This fully remote role manages online reservations, greets virtual guests, and coordinates with the virtual kitchen to create memorable online dining experiences from your home.

You will work with a proactive virtual team, ensuring high service standards, using digital tools, and supporting promotional virtual events while maintaining a professional, customer-focused approach.