Fully Remote Virtual Waiter/Host for Digital Dining

Domestiko.Com; Valladolid; Remote; EUR 30,000 - 38,000; Full time

Benefits offered by this job

Fully remote work position

Competitive salary and bonuses

Digital hospitality tech access

Job summary

Domestiko.Com is seeking a dedicated Camarero/a de Sala for a fully remote position. You will manage online reservations, greet virtual guests, and coordinate with virtual kitchen staff to deliver seamless digital dining experiences.

Ideal candidates have at least 2 years in hospitality, strong communication skills, and comfort using online platforms and reservation systems. Flexibility for evenings and weekends is required.

Qualifications

• 2+ years in hospitality or customer-facing roles.
• Strong written and verbal communication.
• Ability to work remotely with reliable internet and home office.

Responsibilities

• Manage online reservations and guest communication via digital platforms.
• Greet virtual guests and guide them through the online ordering and dining process.
• Coordinate with virtual kitchen staff to ensure timely preparation and delivery of virtual dining experiences.
• Address guest inquiries and resolve issues during virtual meals.
• Maintain detailed records of guest interactions and feedback.
• Uphold service standards and ensure a positive brand image in all virtual interactions.
• Collaborate with marketing on promotional activities for virtual events.
• Develop new service protocols for remote dining landscape.
• Ensure digital tools are used effectively to enhance guest experience.
• Contribute to team meetings and share insights for continuous improvement.

Skills

Customer service

Written and verbal communication

Remote guest support

Time management

Independent work

Tools

Online reservation platforms

Video conferencing tools

Reservation systems

Job description

Domestiko.Com is seeking a dedicated Camarero/a de Sala for a fully remote position. You will manage online reservations, greet virtual guests, and coordinate with virtual kitchen staff to deliver seamless digital dining experiences.

Ideal candidates have at least 2 years in hospitality, strong communication skills, and comfort using online platforms and reservation systems. Flexibility for evenings and weekends is required.