Remote Virtual Dining Host | Guest Experience Specialist

Domestiko.Com; Zamora; A distancia; EUR 21.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote work

Competitive salary

Performance bonuses

Pioneering digital hospitality

Access to virtual service tech

Professional development and training

Descripción de la vacante

Domestiko.Com is seeking a dedicated Camarero/a de Sala for fully remote service. You will manage online reservations, greet virtual guests, and coordinate with the virtual kitchen to deliver seamless digital dining experiences for guests worldwide.

The role requires strong customer service, excellent communication, and fluency in Spanish (English a plus). A reliable home setup and ability to work flexible hours are essential.

Formación

• Minimum of 2 years in Camarero/a de Sala or similar guest-facing role.
• Excellent customer service in high-pressure settings.
• Fluent Spanish; English a plus.
• Strong communication, both written and verbal.
• Ability to work independently in a remote setting.

Responsabilidades

• Manage online reservations and guest communication via digital platforms.
• Greet virtual guests and guide them through the online ordering and dining process.
• Coordinate with the culinary team to ensure timely preparation and delivery of virtual dining experiences.
• Address guest inquiries and resolve issues during their virtual meal.
• Maintain detailed records of guest interactions and feedback.
• Uphold service standards and ensure a positive brand image in all virtual interactions.
• Collaborate with marketing on promotional activities for virtual events.
• Assist in developing new service protocols for the evolving remote dining landscape.
• Ensure all digital tools and platforms are used effectively to enhance guest experience.
• Contribute to team meetings and share insights for continuous service improvement.

Conocimientos

Customer service

Remote work

Written and verbal communication

Reservation systems

Time management

Interpersonal skills

Spanish fluency

Herramientas

Reservation systems

Video conferencing tools

Online chat platforms

Descripción del empleo

Domestiko.Com is seeking a dedicated Camarero/a de Sala for fully remote service. You will manage online reservations, greet virtual guests, and coordinate with the virtual kitchen to deliver seamless digital dining experiences for guests worldwide.

The role requires strong customer service, excellent communication, and fluency in Spanish (English a plus). A reliable home setup and ability to work flexible hours are essential.