Remote Virtual Waitstaff for Digital Hospitality

Domestiko.Com; Santander; À distance; EUR 24 000 - 32 000; Plein temps

Avantages offerts par ce poste

Fully remote work

Competitive salary

Bonuses potential

Professional development

Remote team culture

Résumé du poste

Domestiko.Com is seeking a dedicated Camarero/a de Sala for a fully remote position in digital hospitality. You will manage online reservations, greet virtual guests, coordinate with the virtual kitchen, and ensure a seamless dining experience from your home.

The ideal candidate has at least two years in hospitality, exceptional service, strong communication, and comfortable with online tools, video conferencing, and reservation systems.

Qualifications

• Minimum 2 years in Camarero/a de Sala or similar hospitality role.
• Excellent written and verbal communication; friendly and professional demeanor.
• Proficiency with online reservation systems and digital platforms.
• Able to work independently in a remote setting with a reliable home setup.
• Fluent Spanish; English is a plus.
• Available to work flexible hours including evenings and weekends.

Responsabilités

• Manage online reservations and guest communication via digital platforms.
• Greet virtual guests and guide them through ordering and dining.
• Coordinate with culinary team for timely virtual dining experiences.
• Address guest inquiries and resolve issues during virtual meals.
• Maintain detailed records of guest interactions and feedback.
• Uphold service standards and brand image in virtual interactions.
• Collaborate with marketing on promotions for virtual events.
• Assist in developing new service protocols for remote dining.
• Ensure digital tools are used effectively to enhance guest experience.
• Participate in team meetings to share insights for improvement.

Connaissances

Customer service excellence

Effective communication

Remote work discipline

Reservation systems proficiency

Outils

Reservation platforms

Video conferencing tools

Online communication tools

Description du poste

Domestiko.Com is seeking a dedicated Camarero/a de Sala for a fully remote position in digital hospitality. You will manage online reservations, greet virtual guests, coordinate with the virtual kitchen, and ensure a seamless dining experience from your home.

The ideal candidate has at least two years in hospitality, exceptional service, strong communication, and comfortable with online tools, video conferencing, and reservation systems.