Remote Dining & Guest Experience Host

Domestiko.Com; Marbella; À distance; EUR 13 000 - 20 000; Plein temps

Avantages offerts par ce poste

Fully remote work

Competitive salary

Bonus opportunities

Professional development

Résumé du poste

Domestiko.Com is seeking a dedicated Camarero/a de Sala for a fully remote role in the digital hospitality space. You will manage online reservations, guide guests through virtual dining, and coordinate with virtual kitchen staff to ensure memorable experiences for clients worldwide.

The position emphasizes high-quality service, strong communication, and the use of online tools to enhance guest satisfaction.

Qualifications

• Minimum 2 years of experience in hospitality in guest-facing roles.
• Experience delivering high-quality service in remote/virtual settings.
• Proficiency with online platforms and reservation systems.

Responsabilités

• Manage online reservations and guest communications via digital platforms.
• Greet virtual guests and guide them through the online dining process.
• Coordinate with kitchen/culinary team to ensure timely virtual dining experiences.
• Address guest inquiries and resolve issues during virtual meals.
• Maintain detailed records of guest interactions and feedback.
• Collaborate with marketing on promotional virtual events and campaigns.
• Help develop new service protocols for the evolving remote dining landscape.

Connaissances

Customer service

Communication

Time management

Remote work

Outils

Reservation systems

Description du poste

Domestiko.Com is seeking a dedicated Camarero/a de Sala for a fully remote role in the digital hospitality space. You will manage online reservations, guide guests through virtual dining, and coordinate with virtual kitchen staff to ensure memorable experiences for clients worldwide.

The position emphasizes high-quality service, strong communication, and the use of online tools to enhance guest satisfaction.