Remote Virtual Dining Host & Guest Concierge

Domestiko.Com; Deza; À distance; EUR 24 000 - 32 000; Plein temps

Avantages offerts par ce poste

Fully remote work

Competitive salary

Bonus potential

Professional development

Flexible hours

Résumé du poste

Domestiko.Com is seeking a dedicated Camarero/a de Sala to deliver exceptional remote dining experiences. Manage online reservations, greet virtual guests, and coordinate with the virtual kitchen to ensure timely preparation and delivery of virtual meals from your home.

You will work with digital platforms to maintain guest satisfaction, resolve inquiries, and contribute to ongoing service improvements. Fluency in Spanish is required, English is a plus, and flexible hours including evenings and

Qualifications

• Minimum 2 years in a Camarero/a de Sala or similar customer-facing role in hospitality.
• Fluency in Spanish; English is advantageous.
• Ability to work remotely with reliable internet and home office setup.
• Excellent written and verbal communication; professional demeanor.

Responsabilités

• Manage online reservations and guest communication via digital platforms.
• Greet virtual guests and guide them through the online ordering and dining process.
• Coordinate with the culinary team to ensure timely virtual dining experiences.
• Address guest inquiries and resolve issues during virtual meals.
• Maintain detailed records of guest interactions and feedback.
• Uphold service standards and protect the brand image in all virtual interactions.
• Collaborate with marketing on virtual event promotions.
• Develop new service protocols for remote dining.
• Utilize digital tools to enhance guest experience and share insights in team meetings.

Connaissances

Customer service

Communication

Organization

Time management

Independent worker

Tech-savvy

Spanish fluency

Outils

Online reservations systems

Video conferencing

Digital platforms

Description du poste

Domestiko.Com is seeking a dedicated Camarero/a de Sala to deliver exceptional remote dining experiences. Manage online reservations, greet virtual guests, and coordinate with the virtual kitchen to ensure timely preparation and delivery of virtual meals from your home.

You will work with digital platforms to maintain guest satisfaction, resolve inquiries, and contribute to ongoing service improvements. Fluency in Spanish is required, English is a plus, and flexible hours including evenings and