Remote Hugo Robotic System Tech Specialist

Harper-; Málaga; À distance; EUR 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Medtronic Incentive Plan (MIP)

Résumé du poste

Medtronic is seeking a remote Technical Service Specialist for the Hugo robotic-assisted surgery system and DS1 analytics platform. You will support Health Care Professionals, start-up specialists, and Field Service Engineers across Europe, with strong technical communication and problem-solving in an operating-room context.

The role requires multi-language proficiency (PT/EN/IT), a biomedical/electrical/mechanical engineering background, and experience in robotics or medical devices.

Qualifications

• Bachelor’s or master’s in biomedical/electrical/mechanical engineering with required experience.
• Fluency in Portuguese, English and Italian (C1/C2).
• Robotics or motion control experience in large capital equipment.
• Strong organization, multitasking and problem-solving abilities.
• Experience with software troubleshooting processes.

Responsabilités

• Provide remote technical support for Hugo and DS1; act as liaison with stakeholders.
• Drive escalation and coordinate field service when needed.
• Collaborate with peers to troubleshoot complex service requests.
• Own quality documentation and continuous improvement tasks.
• Occasional onsite training and support domestically and internationally.

Connaissances

Engineering degree

Robotics experience

Software troubleshooting

Multilingual (PT/EN/IT)

Communication skills

Formation

Biomedical/Electrical/Mechanical engineering

Outils

Hugo Robotic System

DS1 analytics platform

Description du poste

Medtronic is seeking a remote Technical Service Specialist for the Hugo robotic-assisted surgery system and DS1 analytics platform. You will support Health Care Professionals, start-up specialists, and Field Service Engineers across Europe, with strong technical communication and problem-solving in an operating-room context.

The role requires multi-language proficiency (PT/EN/IT), a biomedical/electrical/mechanical engineering background, and experience in robotics or medical devices.