Remote Virtual Dining Concierge

Domestiko.Com; Sevilla; Remote; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Fully remote

Competitive salary

Performance bonuses

Professional development

Remote team culture

Job summary

Domestiko.Com is seeking a dedicated Camarero/a de Sala for a fully remote role based in Spain. You will manage online reservations, coordinate with virtual kitchen staff, and ensure a seamless virtual dining experience from home.

Greet virtual guests, guide them through ordering, address inquiries, and keep detailed records. You will uphold service standards and collaborate with marketing on virtual events.

Qualifications

• Minimum 2 years in Camarero/a de Sala or similar customer-facing role in hospitality.
• Excellent written and verbal communication in a friendly, professional manner.
• Proficient with online reservation systems and video conferencing.
• Strong organizational skills and attention to detail.
• Fluency in Spanish; English is a plus.

Responsibilities

• Manage online reservations and guest communication via digital platforms.
• Greet virtual guests and guide them through online ordering and dining process.
• Coordinate with the culinary team to ensure timely virtual dining experiences.
• Address guest inquiries and resolve issues during virtual meals.
• Maintain detailed records of guest interactions and feedback.
• Uphold service standards and promote the brand in virtual interactions.
• Collaborate with marketing on promotional activities for virtual events.
• Develop new service protocols for the evolving remote dining landscape.
• Ensure all digital tools are used effectively to enhance guest experience.
• Contribute to team meetings and share insights for continuous service improvement.

Skills

Customer service

Communication skills

Remote work ability

Time management

Tech-savvy

Spanish fluency

English advantage

Tools

Reservation systems

Video conferencing

Online platforms

Job description

Domestiko.Com is seeking a dedicated Camarero/a de Sala for a fully remote role based in Spain. You will manage online reservations, coordinate with virtual kitchen staff, and ensure a seamless virtual dining experience from home.

Greet virtual guests, guide them through ordering, address inquiries, and keep detailed records. You will uphold service standards and collaborate with marketing on virtual events.