Remote Customer Service Engineer Explosion-Proof Electrical

Cronoshare.Com; Barcelona; Remote; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Remote work

Career development

Inclusive culture

Job summary

Eaton seeks a Customer Service Engineer to support the Crouse-Hinds / CEAG business in Spain and selected export markets. This highly technical, remote role acts as the primary contact throughout the project lifecycle, handling technical quotations, orders, and delivery follow-up, collaborating with sales, engineering, manufacturing and operations across Europe.

Responsibilities include reviewing specifications, coordinating with engineering to translate requirements into solutions, managing

Qualifications

• Bachelor's degree in Electrical/Electromechanical/Industrial Engineering or related technical discipline.
• Minimum 3 years in technical customer support, project coordination, or order management.
• Experience with technical or engineered-to-order products in industrial markets.

Responsibilities

• Review customer specifications and prepare accurate technical and commercial quotations.
• Coordinate with engineering and manufacturing to translate requirements into solutions.
• Manage customer orders from receipt to delivery with technical accuracy and regulatory compliance.
• Serve as the primary point of contact for customers throughout project execution.
• Support sales by managing quotation follow-ups and opportunity conversion.
• Provide technical guidance on catalog materials and protection equipment.
• Coordinate drawings, clarifications, and communications between customers and internal teams.
• Build relationships with customers and distributors to ensure satisfaction.
• Collaborate with international teams across Europe to ensure seamless service.

Skills

Electrical engineering

Technical documentation

Customer focus

Communication skills

Organizational skills

International collaboration

Problem solving

Remote work

SAP/ERP knowledge

MS Office

Education

Bachelor's Degree in Electrical Engineering

Tools

SAP

ERP systems

Microsoft Office

Job description

Eaton seeks a Customer Service Engineer to support the Crouse-Hinds / CEAG business in Spain and selected export markets. This highly technical, remote role acts as the primary contact throughout the project lifecycle, handling technical quotations, orders, and delivery follow-up, collaborating with sales, engineering, manufacturing and operations across Europe.

Responsibilities include reviewing specifications, coordinating with engineering to translate requirements into solutions, managing