Remote Customer Service Engineer - Electrical Systems

Cronoshare.Com; Barcelona; Remote; EUR 52,000 - 76,000; Full time

Benefits offered by this job

Inclusion & Diversity

Eaton University

Career development opportunities

Mentoring program

Job summary

Eaton is seeking a Customer Service Engineer to support Crouse-Hinds/CEAG in a fully remote role across Spain and select export markets. You will oversee technical quotations, order management, and stakeholder communications, coordinating with engineering, manufacturing, and sales teams to ensure accurate solutions and on-time delivery.

The role requires strong electrical/electromechanical knowledge, fluent Spanish and English, SAP/ERP experience, and the ability to work in an international

Qualifications

• Bachelor's Degree in Electrical Engineering, Industrial Engineering, Electromechanical Engineering, or a related technical discipline.
• Minimum 3 years of experience in a technical customer support, project coordination, customer service engineering, inside sales, or order management environment.
• Experience working with technical or engineered-to-order products within industrial markets.
• Experience supporting industrial customers and managing multiple stakeholders throughout project lifecycles.

Responsibilities

• Review customer specifications, technical documentation and requirements to prepare accurate technical and commercial quotations.
• Coordinate with engineering and manufacturing teams to translate requirements into solutions.
• Manage customer orders for catalog material from receipt through delivery with technical accuracy and regulatory compliance.
• Act as primary contact for customers throughout project execution with regular status updates.
• Support the sales organization by managing quotation follow-up activities and driving opportunity conversion.
• Provide technical guidance and product support for catalog material related to explosion-proof equipment and power distribution solutions.

Skills

Electrical engineering

Project coordination

Customer service

Cross-functional collaboration

SAP/ERP

MS Office

Technical communication

Education

Bachelor's Degree in Electrical Engineering

Tools

SAP/ERP systems

MS Office

Job description

Eaton is seeking a Customer Service Engineer to support Crouse-Hinds/CEAG in a fully remote role across Spain and select export markets. You will oversee technical quotations, order management, and stakeholder communications, coordinating with engineering, manufacturing, and sales teams to ensure accurate solutions and on-time delivery.

The role requires strong electrical/electromechanical knowledge, fluent Spanish and English, SAP/ERP experience, and the ability to work in an international