Remote Customer Service Engineer – Electrical Solutions
Pure Cuisine
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Benefits offered by this job
Job summary
Eaton is hiring a Customer Service Engineer to support Crouse-Hinds/CEAG products in a 100% remote role across Spain and select export markets. You will manage technical quotations, orders, and project communication, collaborating with engineering, manufacturing, and sales teams across Europe.
The role emphasizes technical product knowledge, customer relationship management, and proactive problem-solving in a global matrix organization.
Qualifications
- Bachelor's degree in electrical/electrical engineering or related technical discipline.
- Minimum 3 years of experience in technical customer support, project coordination, or order management.
- Experience with engineered-to-order products in industrial markets.
Responsibilities
- Review customer specifications and documentation to prepare technical and commercial quotations.
- Coordinate with engineering/manufacturing to translate requirements into solutions.
- Manage orders from receipt to delivery, ensuring regulatory compliance and accuracy.
- Act as primary contact for customers throughout project execution with regular updates.
- Support sales by following up quotations and aiding opportunity conversion.
- Provide technical guidance for catalog material related to explosion-proof equipment.
Skills
Education
Tools
Job description
Eaton is hiring a Customer Service Engineer to support Crouse-Hinds/CEAG products in a 100% remote role across Spain and select export markets. You will manage technical quotations, orders, and project communication, collaborating with engineering, manufacturing, and sales teams across Europe.
The role emphasizes technical product knowledge, customer relationship management, and proactive problem-solving in a global matrix organization.
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