Remote Custom Travel Consultant-Spain

Xperience Xscape Travels; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading travel service company is seeking a Remote Custom Travel Consultant to assist travelers at every stage of their journey. You will respond to client inquiries, assist with travel changes, and ensure client satisfaction. The ideal candidate should have strong communication skills, a background in customer service, and a passion for travel. Flexible working hours and remote opportunities are offered, along with unique travel perks and growth through training.

Servicios

Remote freedom — work anywhere with flexible hours

Travel perks, discounted rates, and insider access

Growth opportunities through training and team support

Formación

• Experience in customer service, preferably in travel.
• Ability to effectively communicate with clients via multiple channels.
• Skills in problem-solving and empathy when addressing client concerns.

Responsabilidades

• Respond to client inquiries via email, phone, and chat.
• Assist with itinerary updates and travel changes.
• Share accurate travel requirements and destination details.
• Conduct follow-ups for client satisfaction.
• Handle client concerns with empathy.

Conocimientos

Excellent written and verbal communication

Customer service background

Organized and detail-oriented

Proactive work style

Passion for travel

Descripción del empleo

Job Description :

As a Remote Custom Travel Consultant-Spain, you’ll support travelers through every stage of their journey. From helping them plan to keeping them informed, to ensuring their trip runs smoothly, you’ll be their trusted point of contact.

At Xperience Xscape Travels in the United States , we take pride in offering thoughtful, high-quality service that makes every client feel valued.

Key Responsibilities

• Respond promptly and kindly to client questions via email, phone, and chat.
• Assist with itinerary updates, travel changes, and special requests.
• Share accurate information about travel requirements and destination details.
• Conduct follow-ups to confirm satisfaction and gather feedback.
• Handle concerns with empathy and problem‑solving skills.

Benefits

• Remote freedom — work anywhere with flexible hours.
• Travel perks, discounted rates, and insider access.
• Growth opportunities through training and team support.
• Join a mission‑driven team that loves creating memorable experiences.

What We’re Looking For

• Excellent written and verbal communication.
• Customer service background (travel experience is a plus).
• Organized, detail‑oriented, and proactive work style.
• Comfortable learning new tools and systems.
• Passion for travel and helping others.