Program Assistant (MIM) – Multicultural Education Programs

Ie University; Comunidad de Madrid; On-site; EUR 26,000 - 38,000; Full time

Job summary

IE University in Madrid seeks a Program Assistant to join its Business School team. The role is a full-time, on-site position based at Velázquez 130, Madrid.

You will be the first point of contact for students and faculty, handling administrative tasks, coordinating communications, and supporting program operations. Ideal candidates are fluent in English and Spanish, highly organized, and comfortable multitasking in a busy environment.

Qualifications

• Bachelor’s degree required in any field.
• Fluency in English and Spanish, with strong written and verbal communication.
• Proficiency in Microsoft Office tools (Word, Excel, PowerPoint).
• Excellent organizational and multitasking abilities.

Responsibilities

• Act as point of contact with internal and external stakeholders involved in the programs’ operations (Faculty, Admissions, Registrar’s Office, Planning).
• Attend and support students and professors on a daily basis.
• Manage high volume of email and respond timely to student queries.
• Compile and update databases with student information.
• Contribute to the preparation and edition of reports and presentations.
• Manage the logistics of program deliveries: catering, organization of extracurricular events and travel arrangements.

Skills

Bilingual English/Spanish

High organization skills

Multitasking

Microsoft Office

Communication skills

Education

Bachelor’s Degree

Tools

Microsoft Word

Excel

PowerPoint

Job description

IE University in Madrid seeks a Program Assistant to join its Business School team. The role is a full-time, on-site position based at Velázquez 130, Madrid.

You will be the first point of contact for students and faculty, handling administrative tasks, coordinating communications, and supporting program operations. Ideal candidates are fluent in English and Spanish, highly organized, and comfortable multitasking in a busy environment.