Program Assistant, MIM

Ie University; Comunidad de Madrid; Vor Ort; EUR 26.000 - 38.000; Vollzeit

Zusammenfassung

IE University in Madrid seeks a Program Assistant to join its Business School team. The role is a full-time, on-site position based at Velázquez 130, Madrid.

You will be the first point of contact for students and faculty, handling administrative tasks, coordinating communications, and supporting program operations. Ideal candidates are fluent in English and Spanish, highly organized, and comfortable multitasking in a busy environment.

Qualifikationen

• Bachelor’s degree required in any field.
• Fluency in English and Spanish, with strong written and verbal communication.
• Proficiency in Microsoft Office tools (Word, Excel, PowerPoint).
• Excellent organizational and multitasking abilities.

Aufgaben

• Act as point of contact with internal and external stakeholders involved in the programs’ operations (Faculty, Admissions, Registrar’s Office, Planning).
• Attend and support students and professors on a daily basis.
• Manage high volume of email and respond timely to student queries.
• Compile and update databases with student information.
• Contribute to the preparation and edition of reports and presentations.
• Manage the logistics of program deliveries: catering, organization of extracurricular events and travel arrangements.

Kenntnisse

Bilingual English/Spanish

High organization skills

Multitasking

Microsoft Office

Communication skills

Ausbildung

Bachelor’s Degree

Tools

Microsoft Word

Excel

PowerPoint

Jobbeschreibung

Overview

Are you interested in joining a dynamic and international team of professionals to transform education? IE University's Business School is looking for a Program Assistant to join its team!

Why IE University?

Every story begins with a purpose, and ours has always been about people. Founded in 1973, IE University has continuously raised the bar to drive positive change through education. We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact.

At IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real-world impact. Together, we create an environment where talent thrives, and ideas shape the future.

Our mission

We support students in developing impact skills to live and lead with positive impact. This ignites a ripple effect: We transform people, who then transform others, systems, society, and, ultimately, our world.

Our Purpose

To foster positive change.

Values

• Cultivate the humanistic approach.
• Empower your entrepreneurial spirit
• Cherish the diversity of people, mind, and experience
• Drive innovation with a proactive mindset

We are looking for a person to join a full-time position in Madrid - Velázquez 130

Responsibilities

The Program Assistant is the first point of contact with students and professors on a day-to-day basis. The Program Assistant will assist the Program Management team by carrying out all administrative tasks necessary for the smooth running and delivery of the program.

The candidate must feel comfortable working in a busy environment that will require multi-tasking and the ability to manage a high volume of work. Also, the successful candidate should be detail-oriented, enjoy interacting with students, and be a team player. The most relevant tasks managed by the Program Assistant include but are not limited to:

• • Act as point of contact with internal and external stakeholders involved in the programs’ operations (Faculty, Admissions, Registrar’s Office, Planning…).
  • Attend and support students and professors on a daily basis.
  • Manage a high volume of e-mail and timely respond to student queries.
  • Compile and update databases with student information.
  • Contribute to the preparation and edition of reports and presentations.
  • Manage the logistics of the program deliveries: caterings, organization of extracurricular events (simulations, visits, etc.) and travel arrangements.

Qualifications

To thrive in this role, you should possess the following qualifications:

• • Bachelor’sDegree.
  • Fluency in both English and Spanish, and good communication skills (verbal and written).
  • Atrack-recordof customer interface, excellent organization skills, and a “can-do attitude”.
  • Proficiency inMicrosoft Office (Word, Excel andPowerpoint).
  • Curious, open to learn and with team-working skills.
  • Strong desire to work in a multicultural environment.
  • Candidates must possess a valid EU work permit.

Unleash your full potential and make an impact.

The next move is yours!

At IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process.