Program Assistant, Business Masters — Madrid Operations

Ie University; Madrid; On-site; EUR 21,000 - 32,000; Full time

Job summary

IE University’s Business School is seeking a Program Assistant for the Business Masters program in Madrid. The role supports daily operations, coordinates with multiple departments, and assists students and professors with communications, logistics, and reporting.

The ideal candidate holds a Bachelor’s Degree, is fluent in English and Spanish, and demonstrates strong organizational and teamwork skills. EU work authorization is required, and MS Office proficiency is essential.

Qualifications

• Bachelor’s Degree.
• Fluency in both English and Spanish, and good communication skills.
• A track‑record of customer interface, excellent organization skills, and a “can‑do attitude”.
• Proficiency in Microsoft Office (Word, Excel and Powerpoint).
• Curious, open to learn and with team‑working skills.
• Candidates must possess a valid EU work permit.

Responsibilities

• Act as point of contact with the different departments involved in programs’ operations (Faculty, Admissions, Registrar’s Office, Planning…).
• Attend and support the students and professors on a daily basis.
• Manage a high volume of e-mail and respond on time to student queries.
• Liaise and coordinate with other departments on a wide range of administrative issues.
• Process internal expense reports.
• Compile and update databases with student information.
• Contribute to the preparation and edition of reports and presentations.
• Assist the Program Management Team in the communication with internal and external stakeholders.
• Manage the logistics of the program deliveries: catering, organization of extracurricular events and travel arrangements.

Skills

Fluency in English and Spanish

Communication skills

Organization skills

Team player

Curious/open to learn

Education

Bachelor’s Degree

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

IE University’s Business School is seeking a Program Assistant for the Business Masters program in Madrid. The role supports daily operations, coordinates with multiple departments, and assists students and professors with communications, logistics, and reporting.

The ideal candidate holds a Bachelor’s Degree, is fluent in English and Spanish, and demonstrates strong organizational and teamwork skills. EU work authorization is required, and MS Office proficiency is essential.