Global Programs Assistant — Education Impact

Ie University; Madrid; On-site; EUR 26,000 - 34,000; Full time

Job summary

IE University’s Business School in Madrid is seeking a full-time Program Assistant to join a dynamic, international team. You will be the first point of contact for students and professors, supporting the Program Management team with day-to-day administrative tasks to ensure smooth delivery of the program.

The role requires multitasking, attention to detail, and strong communication in English and Spanish. You will manage emails, maintain databases, prepare reports, and coordinate program

Qualifications

• Bachelor's degree required.
• Fluency in English and Spanish, strong communication skills.
• Proven ability to manage multiple tasks and demonstrate a can-do attitude.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Curious, eager to learn, and capable of working well in a multicultural team.
• Must possess valid EU work permit.

Responsibilities

• Act as the first point of contact with students and professors for daily operations.
• Support the Program Management team with administrative tasks to ensure smooth program delivery.
• Manage a high volume of emails and respond to student queries in a timely manner.
• Compile and update databases with student information.
• Contribute to preparation and editing of reports and presentations.
• Coordinate logistics for program deliveries, including catering, events, and travel arrangements.

Skills

Fluent English

Fluent Spanish

Communication skills

Organizational skills

MS Office

Team player

EU work permit

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

IE University’s Business School in Madrid is seeking a full-time Program Assistant to join a dynamic, international team. You will be the first point of contact for students and professors, supporting the Program Management team with day-to-day administrative tasks to ensure smooth delivery of the program.

The role requires multitasking, attention to detail, and strong communication in English and Spanish. You will manage emails, maintain databases, prepare reports, and coordinate program