Program Assistant, Business Masters — Madrid, Multicultural Team

Ie University; Comunidad de Madrid; On-site; EUR 24,000 - 30,000; Full time

Job summary

IE University’s Business School in Madrid seeks a Program Assistant to support the Business Masters program. You will act as the frontline contact for students and faculty, coordinating administrative tasks to ensure smooth delivery of the curriculum.

Working in a dynamic, international environment, you will manage inquiries in English and Spanish, assist with reports and events, and collaborate with Registrar, Admissions and planning teams to keep schedules and communications on track.

Qualifications

• Bachelor’s degree required.
• Fluency in English and Spanish, with strong communication skills.
• Experience in customer-facing environments is desirable.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Interest in multicultural settings and teamwork.

Responsibilities

• Serve as first point of contact for students and professors daily.
• Assist the Program Management team with administrative tasks for the program.
• Manage high volumes of emails and respond promptly to queries.
• Liaise with departments (Admissions, Registrar, Planning) on administrative issues.
• Support creation of reports and presentations and coordinate logistics.

Skills

Fluent English

Fluent Spanish

Customer service

Organization skills

MS Office

Teamwork

EU work permit

Education

Bachelor’s Degree

Tools

MS Office Suite

Job description

IE University’s Business School in Madrid seeks a Program Assistant to support the Business Masters program. You will act as the frontline contact for students and faculty, coordinating administrative tasks to ensure smooth delivery of the curriculum.

Working in a dynamic, international environment, you will manage inquiries in English and Spanish, assist with reports and events, and collaborate with Registrar, Admissions and planning teams to keep schedules and communications on track.