Program Assistant, MIM

Ie University; Madrid; On-site; EUR 26,000 - 34,000; Full time

Job summary

IE University’s Business School in Madrid is seeking a full-time Program Assistant to join a dynamic, international team. You will be the first point of contact for students and professors, supporting the Program Management team with day-to-day administrative tasks to ensure smooth delivery of the program.

The role requires multitasking, attention to detail, and strong communication in English and Spanish. You will manage emails, maintain databases, prepare reports, and coordinate program

Qualifications

• Bachelor's degree required.
• Fluency in English and Spanish, strong communication skills.
• Proven ability to manage multiple tasks and demonstrate a can-do attitude.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Curious, eager to learn, and capable of working well in a multicultural team.
• Must possess valid EU work permit.

Responsibilities

• Act as the first point of contact with students and professors for daily operations.
• Support the Program Management team with administrative tasks to ensure smooth program delivery.
• Manage a high volume of emails and respond to student queries in a timely manner.
• Compile and update databases with student information.
• Contribute to preparation and editing of reports and presentations.
• Coordinate logistics for program deliveries, including catering, events, and travel arrangements.

Skills

Fluent English

Fluent Spanish

Communication skills

Organizational skills

MS Office

Team player

EU work permit

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Overview

Are you interested in joining a dynamic and international team of professionals to transform education? IE University's Business School is looking for a Program Assistant to join its team!

Why IE University?

Every story begins with a purpose, and ours has always been about people. Founded in 1973, IE University has continuously raised the bar to drive positive change through education. We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact.

At IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real-world impact. Together, we create an environment where talent thrives, and ideas shape the future.

Our mission

We support students in developing impact skills to live and lead with positive impact. This ignites a ripple effect: We transform people, who then transform others, systems, society, and, ultimately, our world.

Our Purpose

To foster positive change.

Values

• Cultivate the humanistic approach.
• Empower your entrepreneurial spirit
• Cherish the diversity of people, mind, and experience
• Drive innovation with a proactive mindset

We are looking for a person to join a full-time position in Madrid - Velázquez 130

Responsibilities

The Program Assistant is the first point of contact with students and professors on a day-to-day basis. The Program Assistant will assist the Program Management team by carrying out all administrative tasks necessary for the smooth running and delivery of the program.

The candidate must feel comfortable working in a busy environment that will require multi-tasking and the ability to manage a high volume of work. Also, the successful candidate should be detail-oriented, enjoy interacting with students, and be a team player. The most relevant tasks managed by the Program Assistant include but are not limited to:

• • Act as point of contact with internal and external stakeholders involved in the programs’ operations (Faculty, Admissions, Registrar’s Office, Planning…).
  • Attend and support students and professors on a daily basis.
  • Manage a high volume of e-mail and timely respond to student queries.
  • Compile and update databases with student information.
  • Contribute to the preparation and edition of reports and presentations.
  • Manage the logistics of the program deliveries: caterings, organization of extracurricular events (simulations, visits, etc.) and travel arrangements.

Qualifications

To thrive in this role, you should possess the following qualifications:

• • Bachelor’sDegree.
  • Fluency in both English and Spanish, and good communication skills (verbal and written).
  • Atrack-recordof customer interface, excellent organization skills, and a “can-do attitude”.
  • Proficiency inMicrosoft Office (Word, Excel andPowerpoint).
  • Curious, open to learn and with team-working skills.
  • Strong desire to work in a multicultural environment.
  • Candidates must possess a valid EU work permit.

Unleash your full potential and make an impact.

The next move is yours!

At IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process.