Premium Automotive Customer Experience Specialist (Barcelona)

Concentrix; España; On-site; EUR 19,000 - 24,000; Full time

Benefits offered by this job

Private medical insurance

Bonus up to €3,000

Job summary

Concentrix is seeking a Customer Experience Specialist in Barcelona (on-site) to join our team of game-changers shaping the brands of the future in the automotive sector.

You will lead follow-up calls with potential customers, represent a premium automotive brand, and ensure high standards of customer satisfaction. The role requires strong communication, script adherence, and reporting of interactions for retailer sales teams.

Qualifications

• Bilingual in Dutch and English.
• High school diploma required.
• Experience in customer service or sales is preferred, ideally in automotive or luxury sectors.

Responsibilities

• Lead structured follow-up and support calls with prospective customers after they’ve expressed interest in a product.
• Represent a premium automotive brand with professionalism and customer satisfaction.
• Reinforce brand value while addressing pricing and product preferences.

Skills

Bilingual Dutch & English

Customer service experience

Education

High school diploma

Job description

Concentrix is seeking a Customer Experience Specialist in Barcelona (on-site) to join our team of game-changers shaping the brands of the future in the automotive sector.

You will lead follow-up calls with potential customers, represent a premium automotive brand, and ensure high standards of customer satisfaction. The role requires strong communication, script adherence, and reporting of interactions for retailer sales teams.