Romanian Fitbit Support Specialist Relocate to Bulgaria

Mercier Consultancy Group; España; On-site; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Fully Paid Training

Comprehensive Health Insurance

Fully Paid Relocation Package

Monthly Performance Bonus

International work culture

Job summary

Mercier Consultancy Group is seeking a Romanian Speaking Fitbit Customer Support Specialist for Bulgaria. You will assist Fitbit users with technical and product support, guiding through device syncing, data tracking, and feature optimization to ensure a smooth user experience.

You'll collaborate with international teams, help gather feedback for product improvements, and operate in an English‑speaking multinational environment.

Qualifications

• Native or fluent Romanian (spoken and written).
• Strong English communication in a multinational environment.
• Experience in customer service or tech support is valued.
• Ability to troubleshoot hardware/software issues for devices.
• Commitment to data protection and privacy standards.

Responsibilities

• Provide high-quality technical and product support to Fitbit users.
• Guide users through device syncing, data tracking, and feature optimization.
• Troubleshoot hardware and software issues for a seamless user experience.
• Maintain accurate customer records with strict data protection.
• Gather user feedback to inform product improvements.
• Collaborate with international teams to share best practices for the Romanian market.

Skills

Romanian fluency

English proficiency

Customer support

Troubleshooting

Data privacy

Tools

CRM software

Job description

Mercier Consultancy Group is seeking a Romanian Speaking Fitbit Customer Support Specialist for Bulgaria. You will assist Fitbit users with technical and product support, guiding through device syncing, data tracking, and feature optimization to ensure a smooth user experience.

You'll collaborate with international teams, help gather feedback for product improvements, and operate in an English‑speaking multinational environment.