People Ops Analyst (6-Month Contract) | HR Data

Rozgoo; Amer; On-site; EUR 26,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation rate

Inclusive Healthcare Package + Equity

Learn and Grow - mentorship and events

Job summary

Vercel is seeking a People Operations Analyst for a hands-on 6-month contract. You’ll handle onboarding, offboarding, and lifecycle events in Workday, manage the helpdesk queue, and prepare reports to support the People team and leadership.

You’ll thrive on clean data, fast turnaround, and continuous improvement, solving day-to-day problems with curiosity while delivering a smooth employee experience.

Qualifications

• 2–4 years of experience in People Operations, HR Shared Services, or a similar operational HR role
• Hands-on Workday experience. You're comfortable processing transactions and running reports, not just navigating the UI
• Experience working a helpdesk or ticketing queue (FreshService, Zendesk, ServiceNow, or similar)
• High attention to detail; you catch data errors before they become problems
• Clear, professional written communication. A lot of your employee interactions will be in writing
• Self-directed and organized; you manage your own queue without needing daily direction
• A natural inclination to ask "why do we do it this way?" and the judgment to know when to act on the answer vs. when to just get the work done

Responsibilities

• Work the helpdesk: Triage and resolve incoming People Operations tickets in FreshService (transitioning to Serval). Answer employee questions on HR policies, processes, and systems.
• Process transactions in Workday: Enter and maintain accurate employee data across the full lifecycle: new hires, terminations, job changes, transfers, and more.
• Support onboarding and offboarding: Coordinate day-one logistics, ensure Workday records are set up correctly, and help employees and managers navigate transitions cleanly.
• Pull and deliver reports: Run standard and ad hoc reports out of Workday to support the People team, Finance, and leadership.
• Spot and flag improvements: You won't be asked to redesign the function, but if you notice a recurring ticket that could be automated, a process step that adds no value, or a gap in our knowledge base, we want to hear it.

Skills

High attention to detail

Clear, professional written communc? -

Self-directed and organized

Tools

Workday

FreshService

Zendesk

ServiceNow

Job description

Vercel is seeking a People Operations Analyst for a hands-on 6-month contract. You’ll handle onboarding, offboarding, and lifecycle events in Workday, manage the helpdesk queue, and prepare reports to support the People team and leadership.

You’ll thrive on clean data, fast turnaround, and continuous improvement, solving day-to-day problems with curiosity while delivering a smooth employee experience.